Resort Front Desk & Guest Relations Coordinator

Woodlake Trails; Sarasota (FL); On-site; USD 42,706,000 - 57,859,000; Full time

Benefits offered by this job

Comprehensive Medical Coverage

Vision Plan

401(k) Plan with Sun matching

Job summary

Sun Outdoors in Sarasota is seeking a Guest Services Coordinator to handle daily front desk duties and administrative tasks. You will greet guests, process reservations, and manage deposits and payments in Yardi while coordinating communications and events across the resort.

The role requires a high school diploma, 2 years of admin experience, and proficiency with MS Office and reservation systems. A valid driver's license is required; it is an on‑site position with comprehensive benefits.

Qualifications

• High School Diploma or GED is required.
• Minimum 2 years of administrative experience.
• 6 months in property management or reservation systems preferred.
• 6 months in hotel or resort front desk experience preferred.
• Excellent telephone skills and professional appearance.
• Good computer proficiency with MS Office, email, internet and data entry.
• Valid driver's license is required.

Responsibilities

• Greet guests/residents and establish rapport.
• Handle inquiries, comments, and complaints for the RV Resort Manager.
• Perform general admin tasks: phones, typing, filing, etc.
• Process payments, deposits, fees, and receipts in Yardi.
• Prepare and distribute resort communications and newsletters.
• Assist with guest reservations in person and by phone.
• Maintain stocked office supplies and place orders.
• Coordinate guest/resident events and marketing materials.
• Refer sales prospects to management and enter data in systems.
• Review and code invoices; assist with move-ins/outs.
• Complete resort records and reports; support leadership.

Skills

Excellent telephone skills

Professional appearance

Computer proficiency

Valid driver's license

Education

High School Diploma or GED

Tools

Yardi

Property management systems

Microsoft Office

Job description

Sun Outdoors in Sarasota is seeking a Guest Services Coordinator to handle daily front desk duties and administrative tasks. You will greet guests, process reservations, and manage deposits and payments in Yardi while coordinating communications and events across the resort.

The role requires a high school diploma, 2 years of admin experience, and proficiency with MS Office and reservation systems. A valid driver's license is required; it is an on‑site position with comprehensive benefits.