Resort Guest Experience Coordinator

Sun Communities & Sun Outdoors; Arlington (TX); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

DailyPay

Paid Time Off

Medical coverage

Dental Plan

Vision Plan

401(k) with Sun matching

Tuition Reimbursement

Employee Assistance Program

Life Insurance

Pet Insurance

Parental Leave

Job summary

Sun Outdoors in Arlington, TX is seeking a Guest Services Coordinator to handle the daily administrative tasks of the resort, greet guests and residents, and support the RV Resort Manager and sales team.

The role requires 2 years of admin experience, familiarity with property management systems like Yardi, excellent phone skills, and a valid driver's license; you will manage invoices, move-ins, reservations, and resort communications while delivering friendly, professional service.

Qualifications

• High School Diploma or GED required.
• 2 years of administrative experience required.
• 6 months experience with property management or reservation systems preferred.
• 6 months hotel or resort front desk experience preferred.
• Strong customer service and excellent telephone skills.
• Good problem-solving skills; professional appearance.
• Proficient in Microsoft Office Suite and data entry; reliable internet/email use.
• Must have a valid driver's license.

Responsibilities

• Greet guests and establish rapport with residents; route comments to management.
• Handle petty cash and record expenditures.
• Answer phones, type, photocopy, fax, file and other duties.
• Process deposits, rents, fees in Yardi and issue receipts.
• Prepare and distribute resort communications.
• Assist with guest reservations and office supplies.
• Plan and coordinate guest/resident relations events.
• Maintain resort records, reports, and files.
• Code invoices and submit for approval.

Skills

Customer service

Telephone skills

Problem solving

Professional appearance

Data entry

Driver's license

Education

High School Diploma or GED

Tools

Property management systems

Reservation systems

Microsoft Office

Job description

Sun Outdoors in Arlington, TX is seeking a Guest Services Coordinator to handle the daily administrative tasks of the resort, greet guests and residents, and support the RV Resort Manager and sales team.

The role requires 2 years of admin experience, familiarity with property management systems like Yardi, excellent phone skills, and a valid driver's license; you will manage invoices, move-ins, reservations, and resort communications while delivering friendly, professional service.