Resort Front Desk & Guest Experience Coordinator

Woodlake Trails; Naples (FL); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical benefits

Vision plan

401(k) with Sun matching

Tuition reimbursement

Paid time off

Job summary

Sun Outdoors in Naples, FL seeks a Guest Services Coordinator to manage front-desk tasks, reservations, and resort communications. You will handle daily administrative duties, payments, and guest relations to ensure smooth operations at the RV resort.

The role supports the RV Resort Manager and team, with opportunities for growth and a comprehensive benefits package. Must have at least two years of admin experience and a valid driver's license.

Qualifications

• High School Diploma or GED required.
• Minimum 2 years of administrative experience required.
• 6 months experience using property management and/or reservation systems preferred.
• 6 months front desk/hotel or resort experience preferred.

Responsibilities

• Greet guests and residents, manage inquiries and forward to leadership as needed.
• Manage petty cash and record expenditures accurately.
• Perform general admin duties: phones, typing, filing, scanning.
• Process deposits, rents, and related fees in the system and issue receipts.
• Prepare and distribute resort communications and newsletters.
• Assist reservations in person and by phone; coordinate guest services.
• Maintain stocked office supplies and order as needed.
• Support events and marketing material preparation.
• Handle invoices and payments for approvals, plus vendor coding.
• Assist with move-ins/outs and maintain records and reports.
• Enter prospect data into property management system timely.

Skills

Telephone skills

Professional appearance

Data entry

Communication

Driver's license

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Property management system

Job description

Sun Outdoors in Naples, FL seeks a Guest Services Coordinator to manage front-desk tasks, reservations, and resort communications. You will handle daily administrative duties, payments, and guest relations to ensure smooth operations at the RV resort.

The role supports the RV Resort Manager and team, with opportunities for growth and a comprehensive benefits package. Must have at least two years of admin experience and a valid driver's license.