Resort Guest Experience Coordinator

Woodlake Trails; Arlington, Northern (TX, KY); Hybrid; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical plan

Vision plan

Tuition reimbursement

401(k) with company match

Paid time off

Job summary

Sun Outdoors is seeking a Guest Services Coordinator to manage routine office work and front desk duties at the Arlington, TX location. You will greet guests, handle reservations in Yardi, process payments, and coordinate resident communications.

The role requires strong phone skills, reliability, and basic accounting tasks. Benefits include comprehensive medical plans, 401(k), tuition reimbursement, PTO, and employee discounts.

Qualifications

• High School Diploma or GED required.
• 2 years of administrative experience required.
• 6 months experience with property management and/or reservation systems preferred.
• 6 months hotel/resort front desk experience preferred.
• Excellent telephone skills essential.
• Professional appearance required.
• Proficiency in Microsoft Office Suite, email, internet, and efficient data entry.
• Must have a valid driver''s license.

Responsibilities

• Greets guests and residents and relays comments to the RV Resort Manager (Essential).
• Maintains petty cash and records expenditures in proper accounts (Essential).
• Answers phones, types, photocopies, faxing, filing, and other duties as assigned (Essential).
• Collects and posts resident payments (including deposits, rents, fees) in Yardi; issues receipts (Essential).
• Prepare and distribute resort communications such as notices and newsletters.
• Assist with accepting guest reservations in person and via phone.
• Ensure office supplies are stocked and orders prepared as needed.
• Assist planning guest and resident events and coordinating relations within the resort.
• Assist with preparation of marketing materials.

Skills

Administrative experience

Front desk experience

Phone skills

Data entry

Microsoft Office

Driver's license

Customer service

Education

High School Diploma or GED

Tools

Yardi

Reservation system

Job description

Sun Outdoors is seeking a Guest Services Coordinator to manage routine office work and front desk duties at the Arlington, TX location. You will greet guests, handle reservations in Yardi, process payments, and coordinate resident communications.

The role requires strong phone skills, reliability, and basic accounting tasks. Benefits include comprehensive medical plans, 401(k), tuition reimbursement, PTO, and employee discounts.