Residential Tech Installer & Customer Experience Champion

Astound; Midland (TX); Presencial; USD 25.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401k plan

Medical, dental, vision insurance

Paid Time Off

Floating holiday

Paid holidays

Paid sick leave

Tuition reimbursement

Employee discount

Descripción de la vacante

Astound is hiring an entry-level residential installer in Texas to perform on-site installations and disconnects for data, video, and phone services. You will ensure correct RF/signal levels, communicate with dispatch, and educate customers on products while seeking upsell opportunities.

Ideal candidates have a high school diploma, a valid driver's license, and basic computer skills. The role offers full-time hours with a competitive base pay in Texas and benefits; training provided.

Formación

• High school diploma or equivalent required.
• 0 years experience (Entry Level).
• Maintain satisfactory driving record and have a valid driver's license.
• Knowledge of ladder and hand/power tools.
• Customer service experience.
• Strong communication skills (verbal and written).
• Basic computer skills.
• Willingness to learn new skills.
• Strong problem-solving abilities.
• Good time management.
• Teamwork mindset.
• Ability to work independently.

Responsabilidades

• Perform residential installs and disconnects on customer premises according to standards and specs.
• Ensure RF and signal levels meet specifications to minimize callbacks and truck rolls.
• Maintain communication with leadership and dispatch to stay productive and safe.
• Educate customers on products and services, and identify upsell opportunities.
• Operate company vehicle safely and responsibly.
• Perform other duties as assigned.

Conocimientos

Customer Service

Communication

Basic Computer Skills

Aptitude to learn

Problem solving

Time Management

Teamwork

Working alone

Driving

Educación

High school diploma or equivalent

Herramientas

Ladder

Hand or Power Tools

Descripción del empleo

Astound is hiring an entry-level residential installer in Texas to perform on-site installations and disconnects for data, video, and phone services. You will ensure correct RF/signal levels, communicate with dispatch, and educate customers on products while seeking upsell opportunities.

Ideal candidates have a high school diploma, a valid driver's license, and basic computer skills. The role offers full-time hours with a competitive base pay in Texas and benefits; training provided.