Broadband Technician I — Customer-First Installer

Astound; Odessa (TX); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

401k with employer match

Medical insurance

Dental insurance

Vision insurance

Life insurance

STD insurance

Paid time off

Tuition reimbursement

Employee discount

Job summary

Astound is seeking an entry-level residential installer in Texas to perform on-site installs and disconnects for data, video, and phone services. You will ensure correct RF levels, educate customers, and upsell where appropriate. Travel via company vehicle, work both independently and with a team, and adhere to safety and quality standards.

Ideal candidates have a high school diploma, a valid driver's license, and basic computer skills. Competitive hourly pay and benefits are offered.

Qualifications

• Education: High school diploma or equivalent.
• Experience: 0 (Entry Level)
• Maintain satisfactory driving record and have a valid driver's license
• Knowledge of Ladder; Hand or Power Tools
• Customer Service
• Communication (verbal, written)
• Basic Computer Skills
• Aptitude to learn to skills
• Problem solving
• Time Management
• Teamwork
• Working alone

Responsibilities

• Performs residential installs and disconnects on customer premises according to standards.
• Provide a positive customer experience by ensuring RF and signal levels within specs.
• Maintain communication with leadership and dispatch to optimize route, safety, and performance.
• Provide customer education and identify upsell opportunities for products and services.
• Operate company vehicle safely.
• Other duties as assigned

Skills

Customer Service

Communication

Basic Computer Skills

Time Management

Teamwork

Working alone

Aptitude to learn to skills

Problem solving

Valid driver's license

Education

High school diploma or equivalent

Tools

Ladder

Hand tools

Power tools

Job description

Astound is seeking an entry-level residential installer in Texas to perform on-site installs and disconnects for data, video, and phone services. You will ensure correct RF levels, educate customers, and upsell where appropriate. Travel via company vehicle, work both independently and with a team, and adhere to safety and quality standards.

Ideal candidates have a high school diploma, a valid driver's license, and basic computer skills. Competitive hourly pay and benefits are offered.