Field Broadband Technician: Install, Educate & Delight

Astound Broadband; Midland (TX); On-site; USD 25,000 - 40,000; Full time

Benefits offered by this job

401k retirement plan, with employer 1

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability insurance

Paid Time Off/Vacation: Starting at 80

Floating Holiday: 40 hours per year

Paid Holidays: 7 days per year

Paid Sick Leave

Tuition reimbursement program

Employee discount program

Job summary

Astound Broadband in Texas is hiring an entry-level Installer to perform residential data/video/phone installs and disconnects. You will ensure correct RF/signal levels and deliver a positive customer experience on every visit.

Responsibilities include communicating with dispatch, educating customers on products, and safely operating a company vehicle. The role offers full-time hours with benefits and opportunities for growth.

Qualifications

• Education: High school diploma or equivalent.
• Experience: 0 (Entry Level).
• Maintain satisfactory driving record and a valid license.
• Knowledge of Ladder; Hand or Power Tools.
• Customer Service and communication skills.
• Basic computer skills and ability to learn.
• Problem solving, time management, and teamwork.
• Ability to work independently.

Responsibilities

• Performs residential installs and disconnects on customer premises per standards.
• Provide positive customer experience by ensuring correct RF/signal levels.
• Maintain communication with leadership/dispatch for productive routes.
• Educate customers on products/services and upsell opportunities.
• Operate company vehicle safely and responsibly.
• Other duties as assigned.

Skills

Customer Service

Communication

Time Management

Teamwork

Working alone

Basic Computer Skills

Aptitude to learn new skills

Problem solving

Education: High school diploma or eqv.

Education

High school diploma or equivalent

Tools

Ladder

Hand Tools

Power Tools

Job description

Astound Broadband in Texas is hiring an entry-level Installer to perform residential data/video/phone installs and disconnects. You will ensure correct RF/signal levels and deliver a positive customer experience on every visit.

Responsibilities include communicating with dispatch, educating customers on products, and safely operating a company vehicle. The role offers full-time hours with benefits and opportunities for growth.