Entry-Level Broadband Technician: Learn, Install, and Grow

Grande Communications Networks LLC; Odessa (TX); On-site; USD 25,000 - 40,000; Full time

Benefits offered by this job

401k retirement plan with employer‑m­­

Medical, dental, vision, life and STD

Paid Time Off/Vacation: Starting at 80

Paid Holidays: 7 days per year

Tuition reimbursement

Job summary

Astound is seeking an entry-level Residential Installer to perform on-site data, video, and phone installations and disconnects. You will educate customers on products, ensure proper signal levels, and follow safety and time-management guidelines while maintaining communication with leadership and dispatch.

The role requires a high school diploma, a valid driver's license, basic computer skills, and reliability.

Qualifications

• High school diploma or equivalent.
• 0 years experience (Entry Level).
• Valid driver'''s license and satisfactory driving record.
• Knowledge of Ladder; Hand or Power Tools.
• Customer Service communication (verbal, written).
• Basic computer skills.
• Aptitude to learn new skills.

Responsibilities

• Perform residential installs and disconnects per organizational standards and specs.
• Maintain correct RF and signal levels within specifications before completion.
• Provide customer education and identify upsell opportunities.
• Operate company vehicle safely and responsibly.
• Coordinate with leadership and dispatch to ensure productive routes and performance metrics.

Skills

Customer service

Problem solving

Time management

Teamwork

Education

High school diploma or equivalent

Tools

Ladder

Hand tools

Power tools

Job description

Astound is seeking an entry-level Residential Installer to perform on-site data, video, and phone installations and disconnects. You will educate customers on products, ensure proper signal levels, and follow safety and time-management guidelines while maintaining communication with leadership and dispatch.

The role requires a high school diploma, a valid driver's license, basic computer skills, and reliability.