Residential Smart Home Security Technician

ADT Security Services; Springfield, Northern (VA, KY); Hybrid; USD 27,000 - 50,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) with employer matching

Paid vacation

Tuition reimbursement

Career growth opportunities

Casual work environment

Job summary

ADT Security Services in the United States is hiring a Residential Service Technician to troubleshoot, configure, and program existing security and site automation solutions at customers' homes or businesses.

Ideal candidates have service experience, strong technical aptitude, excellent communication, and a customer-focused mindset; a valid driver's license and a high school diploma are required. ADT offers comprehensive benefits and career growth opportunities.

Qualifications

• Service experience required.
• Strong verbal communication skills required.
• Customer-focused and customer-driven mindset.
• Ability to thrive in uncertainty and changing environments.

Responsibilities

• Troubleshoot, configure, reconstruct and program existing security and site automation solutions.
• Service fire and carbon monoxide detection, networking, hosted video solutions, and access control.
• Follow required processes for wired/wireless technology and connection procedures.
• Test and validate system signals/communication with central monitoring to establish service.
• Provide customer-focused support by visiting homes or businesses to implement solutions.

Education

High School diploma

Job description

ADT Security Services in the United States is hiring a Residential Service Technician to troubleshoot, configure, and program existing security and site automation solutions at customers' homes or businesses.

Ideal candidates have service experience, strong technical aptitude, excellent communication, and a customer-focused mindset; a valid driver's license and a high school diploma are required. ADT offers comprehensive benefits and career growth opportunities.