Residential Security & Automation Technician

ADT; Las Vegas (NV); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Full benefits after 31 days

Casual work environment

Medical, Dental, Vision, 401(k) withem

employee referral bonuses

Paid vacation time

Tuition reimbursement

Career growth opportunities

Job summary

ADT is hiring a Residential Service Technician to troubleshoot, configure, reconstruct and program existing security and site automation solutions for residential customers. You will service fire and carbon monoxide detection, networking, hosted video and access control, ensuring reliable monitoring and safe operation.

Join our team and apply your technical aptitude and strong communication to deliver exceptional service. Valid driver's license and a High School degree or equivalent are required.

Qualifications

• Service experience is required.
• Technical aptitude to troubleshoot and configure systems.
• Strong verbal communication skills.
• Customer focused and customer-driven mindset.
• Ability to thrive in uncertain situations.
• Valid driver's license is required.
• High School degree or the equivalent.

Responsibilities

• Troubleshoot, configure, reconstruct and program existing security and site automation solutions.
• Services fire and carbon monoxide detection, networking, hosted video solutions, and access control.
• Test and validate system signals with central monitoring to properly establish service.
• Follow and complete required processes of wired/wireless technology and connection procedures.
• Be a customer service champion, demonstrating the willingness to help our customers fix as well as understand the protection in their home.

Skills

Service experience

Technical aptitude

Strong verbal communication

Customer focused mindset

Thrive in uncertainty

Valid driver's license

Education

High School degree or the equivalent

Job description

ADT is hiring a Residential Service Technician to troubleshoot, configure, reconstruct and program existing security and site automation solutions for residential customers. You will service fire and carbon monoxide detection, networking, hosted video and access control, ensuring reliable monitoring and safe operation.

Join our team and apply your technical aptitude and strong communication to deliver exceptional service. Valid driver's license and a High School degree or equivalent are required.