Residential Security Service Technician — Growth & Benefits

ADT Security Services; Las Vegas, Northern (NV, KY); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Full benefits after 31 days

Medical, Dental, Vision

401(k) with employer matching

Paid vacation time

Tuition reimbursement

Employee referral bonuses

Job summary

ADT Security Services is hiring a Residential Service Technician to troubleshoot, configure, reconstruct and program existing security and site automation solutions in residential settings.

You will service fire and CO detection, networking, hosted video, and access control, testing system signals with central monitoring and ensuring reliable protection for customers. A valid driver's license and high school diploma are required. Strong communication and a customer-focused mindset are essential.

Qualifications

• Service experience in security or related fields.
• Proven technical aptitude and problem-solving skills.
• Excellent communication with customers.
• Customer-focused mindset and service orientation.
• Ability to thrive in uncertain situations.
• Valid driver's license.
• HS diploma or equivalent.

Responsibilities

• Troubleshoot, configure, reconstruct and program security/site automation solutions.
• Service fire and CO detection, networking, hosted video, and access control.
• Test and validate system signals with central monitoring.
• Provide customer service to help customers understand protection.

Skills

Service experience

Technical aptitude

Verbal communication

Customer focus

Adaptability

Driver's license

HS Diploma

Education

HS Diploma or equivalent

Job description

ADT Security Services is hiring a Residential Service Technician to troubleshoot, configure, reconstruct and program existing security and site automation solutions in residential settings.

You will service fire and CO detection, networking, hosted video, and access control, testing system signals with central monitoring and ensuring reliable protection for customers. A valid driver's license and high school diploma are required. Strong communication and a customer-focused mindset are essential.