Smart Home Security Field Technician

ADT Security Services; Uniontown (OH); On-site; USD 23,000 - 45,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with employer matching

Paid vacation

Tuition reimbursement

Career growth opportunities

Job summary

ADT Security Services in the United States is hiring a Residential Service Technician to troubleshoot, configure, and service security and site-automation solutions at customer homes or small businesses. You will work in a dynamic, customer-focused environment, visiting sites to install or repair systems and ensure reliable monitoring connections.

The role offers full benefits, competitive hourly pay, and opportunities for career growth within ADT’s nationwide network.

Qualifications

• Service experience and technical aptitude to troubleshoot, configure and reconstruct security and site automation solutions.
• Strong verbal communication and a customer-focused mindset to support home/business customers.
• Ability to thrive in uncertainty and adapt to dynamic environments.
• Valid driver’s license required; High School diploma or equivalent.

Responsibilities

• Services fire and carbon monoxide detection, networking, hosted video solutions, and access control.
• Follow and complete required processes of wired/wireless technology and connection procedures.
• Test and validate system signals/communication with central monitoring to properly establish service.
• A customer service champion, demonstrating the willingness to help our customers fix as well as understand the protection in their home.
• You will work in a dynamic, collaborative environment, working closely with customers and coworkers.
• This role involves providing solutions by visiting customers at their homes or businesses.

Skills

Service experience

Technical aptitude

Strong verbal communication

Customer focused

Thrive in uncertainty

Valid driver’s license

Education

High School degree or equivalent

Job description

ADT Security Services in the United States is hiring a Residential Service Technician to troubleshoot, configure, and service security and site-automation solutions at customer homes or small businesses. You will work in a dynamic, customer-focused environment, visiting sites to install or repair systems and ensure reliable monitoring connections.

The role offers full benefits, competitive hourly pay, and opportunities for career growth within ADT’s nationwide network.