Residential Security Technician — Field Troubleshooter

ADT; Shoreview (MN); On-site; USD 57,308,160 - 117,051,916; Full time

Benefits offered by this job

Healthcare benefits

401(k) with company match

Paid time off

Paid holidays

Disability coverage

Life insurance

Tuition reimbursement

Employee referral bonuses

Job summary

ADT is seeking a Residential Service Technician to troubleshoot, configure and program security and site automation solutions at customers’ homes and small businesses. You will diagnose faults, read blueprints, and coordinate with monitoring centers to ensure timely service.

Strong communication and problem-solving are essential as you install, test and repair equipment on-site. With a high school diploma or GED and at least 2 years of experience, you will join a nationwide team at ADT,

Qualifications

• High school diploma or GED required.
• Minimum 2 years experience installing and inspecting/repairing ADT or comparable product line.
• Excellent communication skills and ability to read plans are required.

Responsibilities

• Troubleshoot, configure, reconstruct and program security and site automation solutions.
• Service fire and carbon monoxide detection, networking, hosted video solutions, and access control.
• Test and validate system signals/communication with central monitoring to properly establish service.
• Coordinate inspections and/or installations with police, fire departments, or other appropriate agencies.

Skills

Excellent communication

Reading building electrical plans

Reading sprinkler plans

Physical fitness (standing, lifting)

Valid driver's license

Education

High school diploma or GED

Job description

ADT is seeking a Residential Service Technician to troubleshoot, configure and program security and site automation solutions at customers’ homes and small businesses. You will diagnose faults, read blueprints, and coordinate with monitoring centers to ensure timely service.

Strong communication and problem-solving are essential as you install, test and repair equipment on-site. With a high school diploma or GED and at least 2 years of experience, you will join a nationwide team at ADT,