Residential Security Technician - Field Service & Repairs

ADT Security Services; Concord, Northern (CA, KY); Hybrid; USD 28,000 - 52,000; Full time

Benefits offered by this job

Health benefits

401(k) with employer matching

Disability coverage

Life insurance

Paid time off

Paid holidays

Job summary

ADT is seeking a Residential Service Technician to troubleshoot, configure, reconstruct and program existing security and site automation solutions. You will service fire and CO detection, networking, hosted video, and access control, ensuring proper operation and customer satisfaction.

The role requires strong technical aptitude, excellent communication, a valid driver\'s license and a High School diploma or GED.

Qualifications

• Minimum 2 years' experience installing and inspecting/repairing ADT or comparable product line.
• Able to read building electrical and sprinkler plans as required for clearing equipment trouble.
• Strong verbal communication and a customer-focused mindset.

Responsibilities

• Services fire and carbon monoxide detection, networking, hosted video solutions, and access control.
• Test and validate system signals/communication with central monitoring to properly establish service.
• Follow and complete required processes of wired/wireless technology and connection procedures.
• Coordinate inspections and/or installations with police, fire departments, or other appropriate agencies.

Skills

Excellent communication skills

Read building electrical plans

Physical agility

Valid driver's license

Education

High school diploma or GED

Job description

ADT is seeking a Residential Service Technician to troubleshoot, configure, reconstruct and program existing security and site automation solutions. You will service fire and CO detection, networking, hosted video, and access control, ensuring proper operation and customer satisfaction.

The role requires strong technical aptitude, excellent communication, a valid driver\'s license and a High School diploma or GED.