Residential Service Technician - Security Systems Troubleshooting

ADT; Flint (MI); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with employer matching

Paid vacation

Job summary

ADT is seeking a Residential Service Technician to troubleshoot, configure, reconstruct and program existing security and site automation solutions. You will service fire and CO detection, networking, hosted video solutions, and access control in customers’ homes or businesses.

Join a long-standing company with comprehensive benefits and a culture of coaching and growth. The role requires hands-on technical skills, strong communication, and a valid driver's license, with on-site work across

Qualifications

• Service experience in installations and maintenance.
• Technical aptitude and problem-solving skills.
• Excellent verbal communication with customers.
• Customer focused and customer driven mindset.
• Ability to thrive in uncertain situations.
• Valid driver's license required.

Responsibilities

• Services fire and carbon monoxide detection, networking, hosted video solutions, and access control.
• Follow and complete required processes of wired/wireless technology and connection procedures.
• Test and validate system signals/communication with central monitoring to properly establish service.
• A customer service champion, demonstrating the willingness to help our customers fix as well as understand the protection in their home.

Skills

Service experience

Technical aptitude

Strong verbal communication

Customer focused mindset

Thrive in uncertainty

Valid driver's license

Education

High school diploma or GED

Job description

ADT is seeking a Residential Service Technician to troubleshoot, configure, reconstruct and program existing security and site automation solutions. You will service fire and CO detection, networking, hosted video solutions, and access control in customers’ homes or businesses.

Join a long-standing company with comprehensive benefits and a culture of coaching and growth. The role requires hands-on technical skills, strong communication, and a valid driver's license, with on-site work across