Residential Security Systems Technician

ADT; Dallas (TX); On-site; USD 42,000 - 61,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with match

Paid vacation

Tuition reimbursement

Referral bonuses

Career growth

Job summary

ADT is seeking a Residential Service Technician to troubleshoot, configure, reconstruct and program security and site automation solutions at customer locations. You will service fire and CO detection, networking, hosted video and access control while ensuring proper communication with central monitoring.

The role emphasizes a customer-focused mindset, strong technical aptitude, and the ability to work independently in homes or businesses.

Qualifications

• Experience troubleshooting security systems and site automation solutions.
• Strong technical aptitude and problem-solving skills.
• Excellent verbal communication and customer-focused approach.

Responsibilities

• Troubleshoot, configure, reconstruct and program security and automation solutions.
• Service fire and CO detection, networking, hosted video, and access control.
• Test signals and coordinate with central monitoring for proper service.
• Provide customer-focused support at homes or businesses.
• Collaborate with customers and coworkers in a dynamic environment.

Skills

Service experience

Technical aptitude

Verbal communication

Customer focused

Driver's license

High School diploma

Education

High School diploma or equivalent

Job description

ADT is seeking a Residential Service Technician to troubleshoot, configure, reconstruct and program security and site automation solutions at customer locations. You will service fire and CO detection, networking, hosted video and access control while ensuring proper communication with central monitoring.

The role emphasizes a customer-focused mindset, strong technical aptitude, and the ability to work independently in homes or businesses.