Home Security & Smart Home Technician

ADT Security Services; Duluth, Northern (GA, KY); Hybrid; USD 42,000 - 58,000; Full time

Benefits offered by this job

Health benefits start after 31 days

Casual, energetic work environment

Medical, Dental, Vision

401(k) with employer matching

Paid vacation time

Tuition reimbursement

Employee referral bonuses

Career growth opportunities

Job summary

ADT Security Services is seeking a Residential Service Technician to troubleshoot, configure, reconstruct, and program existing security and site automation solutions in residential settings. Responsibilities include servicing fire and CO detection, networking, hosted video solutions, and access control.

You will test signals and communications with central monitoring, and act as a customer service champion, helping customers understand protection for their homes with a proactive,

Qualifications

• Must have a high school degree or equivalent.
• Valid driver’s license required.
• Service experience.
• Technical aptitude.
• Strong verbal communication skills.
• Customer-focused and customer-driven mindset.
• Thrives in face of uncertainty.

Responsibilities

• Troubleshoot, configure, reconstruct and program existing security and site automation solutions.
• Service fire and CO detection, networking, hosted video solutions, and access control.
• Follow and complete required wired/wireless technology and connection procedures.
• Test and validate system signals/communication with central monitoring.

Skills

Troubleshooting

Technical aptitude

Strong verbal communication

Customer focused

Customer driven mindset

Thrive under uncertainty

High School or equivalent

Education

High school diploma or equivalent

Job description

ADT Security Services is seeking a Residential Service Technician to troubleshoot, configure, reconstruct, and program existing security and site automation solutions in residential settings. Responsibilities include servicing fire and CO detection, networking, hosted video solutions, and access control.

You will test signals and communications with central monitoring, and act as a customer service champion, helping customers understand protection for their homes with a proactive,