Residential Security Service Technician (Mid-Level)

ADT Security Services; Tacoma (WA); On-site; USD 27,552 - 56,274; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with employer matching

Paid vacation time

Tuition reimbursement

Employee referral bonuses

Culture of coaching and development

Job summary

ADT Security Services is hiring a Residential Service Technician to troubleshoot, configure, reconstruct and program existing security and site automation solutions.

You will service fire and carbon monoxide detection, networking, hosted video solutions, and access control while ensuring proper testing with central monitoring. A valid driver’s license and a High School diploma or GED are required; minimum 2 years of field experience is preferred.

Qualifications

• High school diploma or GED is required.
• Minimum 2 years experience installing and inspecting/repairing ADT or comparable product line.
• Excellent communication skills and ability to read building electrical and sprinkler plans.
• Valid driver's license required.

Responsibilities

• Services fire and carbon monoxide detection, networking, hosted video solutions, and access control.
• Follow and complete required processes of wired/wireless technology and connection procedures.
• Test and validate system signals/communication with central monitoring to properly establish service.
• Be a customer service champion, helping customers fix and understand protection in their home.

Skills

Excellent communication

Read electrical/sprinkler plans

Physical agility

Valid driver's license

Education

High school diploma or GED

Job description

ADT Security Services is hiring a Residential Service Technician to troubleshoot, configure, reconstruct and program existing security and site automation solutions.

You will service fire and carbon monoxide detection, networking, hosted video solutions, and access control while ensuring proper testing with central monitoring. A valid driver’s license and a High School diploma or GED are required; minimum 2 years of field experience is preferred.