Residential Programs Leader - Inspire Inclusion & Support

Advocates; Blackstone (MA); On-site; USD 51,000 - 55,000; Full time

Job summary

Advocates is seeking a Residential Program Manager in Massachusetts to oversee program administration and provide leadership, supervision, and clinical support. The role emphasizes community inclusion, self-advocacy, and individual rights for clients served by Advocates, a nonprofit focused on developmental and mental health supports.

The position requires coordinating budgets, staff scheduling, and cross-agency collaboration, with travel between sites and a readiness to intervene during crises.

Qualifications

• Bachelor's Degree or two years of program experience including supervision of staff, hiring, terminations, staff development and evaluation.
• Ability to communicate effectively verbally and in writing and ability to use good judgment.
• Must have basic computer knowledge.
• High energy level, superior interpersonal skills and ability to function in a team atmosphere.
• Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients.
• Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations.

Responsibilities

• Offer assistance and supervision to staff members and clients to ensure the success and development of the residential program.
• Manage administrative processes and requirements in consultation with the Administrative Director.
• Develop and monitor scheduling of staff across the program to ensure economy and program coverage.
• Interpret and monitor program budgets.
• Conduct staff meetings.
• Supervise and evaluate assigned staff.
• Assist individuals with obtaining all services and entitlements for which they qualify, to include, housing, inspections, insurance benefits.
• Maintain exemplary communication and relationships with outside agencies.
• Complete investigations and reviews as requested.
• Develop and monitor creative and interesting community centered opportunities for all individuals.
• Audit individual financial records/case records/and medications on a regular basis.
• Complete business reports, to include petty cash, census, payroll report.
• Monitor all staff training, including core trainings, development trainings and program specific trainings.
• Must be able to travel between programs, office, trainings, and department meetings.
• Perform physical intervention in the event of a crisis.

Skills

Leadership

Staff supervision

Budget monitoring

Communication skills

Judgment

Driver's license

Education

Bachelor's degree or program experience

High school diploma or GED

Job description

Advocates is seeking a Residential Program Manager in Massachusetts to oversee program administration and provide leadership, supervision, and clinical support. The role emphasizes community inclusion, self-advocacy, and individual rights for clients served by Advocates, a nonprofit focused on developmental and mental health supports.

The position requires coordinating budgets, staff scheduling, and cross-agency collaboration, with travel between sites and a readiness to intervene during crises.