Program Manager, Community Services & Leadership

Advocates; Natick (MA); On-site; USD 51,000 - 55,000; Full time

Job summary

Advocates is seeking a Program Manager to oversee the administration of the assigned residential program, providing leadership, supervision, guidance, and clinical support. The role promotes community inclusion, self-advocacy, and individual rights.

The position requires strong communication, budget interpretation, and staff development capabilities, with travel between programs and offices as needed. A Bachelor's Degree or equivalent supervisory experience is required.

Qualifications

• Oversee residential program administration and supervise staff.
• Familiar with state human service systems and related treatment philosophy.
• Travel between programs; communicate effectively and use basic computer skills.

Responsibilities

• Offer supervision to staff and clients to ensure the success and development of the residential program.
• Manage administrative processes and requirements in consultation with the Administrative Director.
• Develop and monitor scheduling of staff across the program to ensure economy and program coverage.
• Interpret and monitor program budgets.
• Conduct staff meetings.
• Supervise and evaluate assigned staff.
• Assist individuals with obtaining services and entitlements (housing, insurance benefits).
• Maintain relationships with outside agencies.
• Complete investigations and reviews as requested.
• Develop community-centered opportunities for individuals.
• Audit financial records/case records/medications.
• Complete business reports (petty cash, census, payroll).
• Monitor staff training (core and program trainings).
• Must travel between programs and meetings.
• Perform physical intervention in crises.

Education

Bachelor's Degree or two years of program experience including supervision of staff, hiring, terminations, staff development and evaluation.

Job description

Advocates is seeking a Program Manager to oversee the administration of the assigned residential program, providing leadership, supervision, guidance, and clinical support. The role promotes community inclusion, self-advocacy, and individual rights.

The position requires strong communication, budget interpretation, and staff development capabilities, with travel between programs and offices as needed. A Bachelor's Degree or equivalent supervisory experience is required.