Residential Programs Manager: Lead Teams & Independence

Advocates; Framingham Center (MA); In loco; USD 46.000 - 56.000; Tempo pieno

Descrizione del lavoro

Advocates is seeking a Developmental Services Program Manager to lead the day-to-day operations of a residential program in Framingham and help people build independence and community connections.

You'll lead and develop a dedicated team, oversee staffing and program operations, manage budgets and ensure high-quality, person-centered supports across sites. This hands-on leadership role offers ongoing staff development and opportunities to collaborate with families and community partners.

Competenze

• Bachelor’s degree or at least 2 years of program experience, including staff supervision
• Strong communication, organizational, and decision-making skills
• Basic computer proficiency
• High energy, strong interpersonal skills, and ability to work collaboratively
• Valid driver’s license, reliable vehicle, and willingness to transport individuals
• Commitment to and experience working with diverse populations strongly preferred

Mansioni

• Provide leadership, supervision, and support to staff and ensure program success
• Oversee administrative operations in collaboration with the Program Director
• Develop and manage staff schedules to ensure appropriate coverage
• Monitor and interpret program budgets
• Lead staff meetings and supervise, coach, and evaluate team members
• Support individuals in accessing services and entitlements (e.g., housing, benefits)
• Maintain strong relationships with external partners and agencies
• Conduct audits, and program reviews as needed
• Ensure compliance with financial, medication, and case record standards
• Complete required reports (e.g., payroll, petty cash, census)
• Oversee staff training and professional development
• Maintain required certifications (CPR/First Aid, MAP, SOLVE, HR/DPPC)
• Facilitate meaningful, community-based opportunities for individuals
• Travel between program sites, meetings, and trainings as needed
• Provide physical intervention in crisis situations when required

Conoscenze

Strong communication

Organizational skills

Decision-making

Interpersonal skills

Team collaboration

Valid driver’s license

Formazione

Bachelor’s degree

2 years of program experience including staff supervision

Strumenti

MAP

SOLVE

HR/DPPC

Descrizione del lavoro

Advocates is seeking a Developmental Services Program Manager to lead the day-to-day operations of a residential program in Framingham and help people build independence and community connections.

You'll lead and develop a dedicated team, oversee staffing and program operations, manage budgets and ensure high-quality, person-centered supports across sites. This hands-on leadership role offers ongoing staff development and opportunities to collaborate with families and community partners.