Residential Operations Leader - 5-Star Property

KW Property Management; Miami Beach (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

KW Property Management is seeking an Operations Manager for our Miami Beach property to supervise the Security and Receiving functions and coordinate front desk, valet, maintenance, and housekeeping staff. You will drive seamless, 5-star service and maintain strong resident relations.

The role requires at least 2 years in a related field, excellent English communication, and proficiency with MS Office. Multilingual abilities in Spanish or Portuguese are a plus for site operations.

Qualifications

• Minimum 2 years in a related operations or property management role.
• Proficient with MS Office and basic computer skills.
• Excellent communication and customer service abilities.
• Ability to multi-task and manage priorities.
• Strong teamwork in a facilities/amenities environment.

Responsibilities

• Oversee day-to-day operations of Security and Receiving.
• Coordinate front desk, valet, maintenance, and housekeeping teams.
• Ensure 5-star service and resident satisfaction.
• Develop and update policies and procedures.
• Monitor budgets and expenses.

Skills

Interpersonal skills

English proficiency

Leadership

Time management

Spanish

Portuguese

Customer service

Education

High School Diploma

Tools

MS Office

Job description

KW Property Management is seeking an Operations Manager for our Miami Beach property to supervise the Security and Receiving functions and coordinate front desk, valet, maintenance, and housekeeping staff. You will drive seamless, 5-star service and maintain strong resident relations.

The role requires at least 2 years in a related field, excellent English communication, and proficiency with MS Office. Multilingual abilities in Spanish or Portuguese are a plus for site operations.