Residential Bulk Accounts Manager – Growth & Retention

Mediacom LLC; Ames (IA); On-site; USD 50,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid vacation and holidays

Flex paid time off

Employee discounts on Mediacom

Training & development

Monthly bonus/commission

Wellness program

Job summary

Mediacom Communications seeks a Premier Communities Account Manager in Ames, IA to grow Residential Bulk Revenue and margins through new sales, retention, renewals, and upgrades. You will secure access for residential services in new developments via ROEs or Easements and build relationships with developers and communities.

The role requires field sales, CRM use, and strong customer service to manage accounts post-sale. Equal opportunity employer with comprehensive benefits.

Qualifications

• Two years outside sales experience preferably business to business.
• Proficient in Microsoft Office Suites.
• Good written and oral communications skills.
• Valid driver's license and satisfactory driving record.

Responsibilities

• Meet/exceed quarterly and yearly Residential Bulk Revenue and margin goals.
• Meet with HOAs, developers, property owners, builders, etc. to secure contracts for Residential Bulk services.
• Enter and maintain all leads and accounts in CRM/Sales Management software.
• Prepare and initiate proposals to Residential Bulk prospects.
• Ensure that accounts acquired receive the best possible customer service after the sale is made.
• Resolve any customer concerns that occur during the term of the service agreement.
• Compile and examine all Residential Bulk account records in assigned area to assure timely renegotiation to subscription rates.
• Utilize CRM/Sales Management software on a daily basis for documenting and the management of leads through account deployment.
• Maintain ongoing relationship with Residential Bulk customers.

Skills

Outside sales

Communication skills

MS Office proficiency

Driving license

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Mediacom Communications seeks a Premier Communities Account Manager in Ames, IA to grow Residential Bulk Revenue and margins through new sales, retention, renewals, and upgrades. You will secure access for residential services in new developments via ROEs or Easements and build relationships with developers and communities.

The role requires field sales, CRM use, and strong customer service to manage accounts post-sale. Equal opportunity employer with comprehensive benefits.