Residential Broadband Technician I — Kickstart Your Career

Astound; Austin (TX); Presencial; USD 22.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401k with employer match

Medical, dental, vision, life, and STD

Paid time off

Floating holidays

Paid holidays

Tuition reimbursement

Employee discounts

Descripción de la vacante

Astound is hiring a Broadband Technician I in Austin, TX to perform residential installs and disconnects (data, video, phone) on customer premises following company standards and specs.

You will verify RF and signal levels, educate customers on products, and maintain productive routes with safety and time management in mind. This entry-level role includes comprehensive benefits and growth opportunities.

Formación

• High school diploma or equivalent.
• Entry level; 0 years of experience.
• Valid driver's license with satisfactory driving record.
• Knowledge of ladder; hand or power tools.
• Customer service and communication skills.
• Basic computer skills and ability to learn new tools.
• Problem solving, time management and teamwork.
• Ability to work independently when needed.

Responsabilidades

• Perform residential installs and disconnects (data, video, phone) on customer premises.
• Ensure RF and signal levels meet specifications before completion.
• Maintain communication with leadership and dispatch to stay productive.
• Educate customers about products and potential upsell opportunities.
• Operate company vehicle safely and per policy.
• Assist with time management and meet safety metrics.

Conocimientos

Customer service

Communication

Time management

Teamwork

Work independently

Basic computer skills

Problem solving

Educación

High school diploma or equivalent

Herramientas

Ladder

Hand tools

Power tools

Descripción del empleo

Astound is hiring a Broadband Technician I in Austin, TX to perform residential installs and disconnects (data, video, phone) on customer premises following company standards and specs.

You will verify RF and signal levels, educate customers on products, and maintain productive routes with safety and time management in mind. This entry-level role includes comprehensive benefits and growth opportunities.