Entry-Level Broadband Technician – Install & Educate Homes

Astound Broadband; Dallas (TX); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

401k with employer match

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-Term Disability

Paid Time Off

Floating Holidays

Paid Holidays

Sick Leave

Tuition Reimbursement

Employee Discount

Job summary

Astound Broadband is seeking entry-level residential installers to perform data, video, and phone installs and disconnects on customer premises in Texas. You will ensure RF/signal integrity and deliver a positive customer experience while following safety standards.

Responsibilities include maintaining communication with leadership, educating customers on products, and identifying upsell opportunities. The role requires a valid driver's license, the ability to lift up to 75 lbs, and the

Qualifications

• Education: High school diploma or equivalent.
• Experience: 0 (Entry Level).
• Maintain satisfactory driving record and have a valid driver’s license.
• Knowledge of Ladder; Hand or Power Tools.
• Customer Service.
• Communication (verbal, written).
• Basic Computer Skills.
• Aptitude to learn to skills.
• Problem solving.
• Time Management.
• Teamwork.
• Working alone.

Responsibilities

• Performs residential installs and disconnects on customer premises according to standards.
• Ensure/record correct RF and signal levels within specifications before completion.
• Maintain communication with leadership and dispatch to keep a productive route.
• Provide customer education and potential upsell opportunities on products and services.
• Operate company vehicle safely.
• Other duties as assigned.

Skills

Customer Service

Communication

Basic Computer Skills

Problem solving

Time Management

Teamwork

Working alone

Aptitude to learn

Education

High school diploma or equivalent

Tools

Ladder

Hand Tools

Power Tools

Driver's License

Job description

Astound Broadband is seeking entry-level residential installers to perform data, video, and phone installs and disconnects on customer premises in Texas. You will ensure RF/signal integrity and deliver a positive customer experience while following safety standards.

Responsibilities include maintaining communication with leadership, educating customers on products, and identifying upsell opportunities. The role requires a valid driver's license, the ability to lift up to 75 lbs, and the