Entry-Level Residential Broadband Technician

Grande Communications Networks LLC; Waco (TX); On-site; USD 22,000 - 36,000; Full time

Benefits offered by this job

401k with match

Medical, dental, vision

Paid time off

Floating holidays

Paid holidays

Sick leave

Tuition reimbursement

Employee discounts

Job summary

Astound seeks a residential installer to perform installs and disconnects on customer premises while maintaining RF/signal levels within specifications. You will educate customers on products and opportunities to upsell, ensuring a positive experience.

The role requires a high school diploma, a valid driver's license, and the ability to work independently or in a team, with emphasis on safety and time management. Benefits and bonuses may apply in Texas.

Qualifications

• High school diploma or equivalent required.
• 0 years experience; entry level.
• Valid driver's license and satisfactory driving record.
• Knowledge of ladder, hand or power tools.
• Customer service and basic computer skills.
• Aptitude to learn new skills and solve problems.
• Ability to manage time and work in a team or solo.

Responsibilities

• Perform residential installs and disconnects on customer premises.
• Provide a positive customer experience and ensure correct RF/signal levels.
• Educate customers on products and upsell opportunities when appropriate.
• Operate company vehicle safely and follow organizational standards.
• Other duties as assigned.

Skills

Customer service communication

Problem solving

Time management

Teamwork

Working alone

Aptitude to learn

Education

High school diploma or equivalent

Tools

Ladder

Hand tools

Power tools

Job description

Astound seeks a residential installer to perform installs and disconnects on customer premises while maintaining RF/signal levels within specifications. You will educate customers on products and opportunities to upsell, ensuring a positive experience.

The role requires a high school diploma, a valid driver's license, and the ability to work independently or in a team, with emphasis on safety and time management. Benefits and bonuses may apply in Texas.