Resident Services & Outreach Lead

Housing And Community Services Inc; San Antonio (TX); On-site; USD 42,000 - 66,000; Full time

Job summary

Housing And Community Services Inc is seeking a Resident Services Manager to lead social services and community outreach for residents at assigned properties. You will plan, direct, and coordinate programs, events, and outreach initiatives while working with residents, staff, and partners to meet community needs.

The role emphasizes independent project management, strong communication, and the ability to develop comprehensive services plans in coordination with stakeholders and regulatory

Qualifications

• Knowledge of service programs and educational methods.
• Ability to plan and manage programs, events and outings.
• Ability to work independently and concurrently to perform multiple compliance projects.
• Knowledge of computer software applications.
• Ability to communicate effectively, both verbally and in writing.
• Ability to execute a services plan.
• Ability to establish effective working relationships with co-workers, board members, supervisors, consultants and general public.
• Ability to produce work which consistently meets quality requirements of accuracy, thoroughness and effectiveness.
• Ability to identify problems, organizational needs, and opportunities for change. Participate in the change proactively.
• Respond positively to supervisory direction and feedback.

Responsibilities

• The Resident Services Manager plans, directs and coordinates the activities of social services and community outreach to residents of their assigned property (properties).

Skills

Service programs

Program management

Independent work

Computer software

Verbal & written communication

Services plan execution

Stakeholder relations

Quality workmanship

Problem identification

Adaptability

Education

Bachelor's degree in Human Services

2+ years experience in Human Services

Community Health Worker certification

Professional Service Coordinator Certification

Valid Texas Driver's License

Job description

Housing And Community Services Inc is seeking a Resident Services Manager to lead social services and community outreach for residents at assigned properties. You will plan, direct, and coordinate programs, events, and outreach initiatives while working with residents, staff, and partners to meet community needs.

The role emphasizes independent project management, strong communication, and the ability to develop comprehensive services plans in coordination with stakeholders and regulatory