Resident Services & Office Admin

Access Management Group; Tampa (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Access Management Group seeks an Administrative Assistant to handle inbound calls, assist residents, and maintain organized office operations. You will coordinate with homeowners, vendors and board members, ensuring timely responses and accurate records.

The role supports ARC and Landscape committees and keeps the community website and packets up to date. Key duties include processing work orders, updating files, verifying leases, and assisting the Community Manager with budgeting and meeting

Qualifications

• Excellent people skills, team building and conflict management.
• Strong knowledge of Microsoft Applications, especially Word, Outlook and Excel.
• Excellent written and verbal communication skills.
• Ability to make sound business decisions with little supervision.
• Conflict management skills and ability to work with diverse personnel.

Responsibilities

• Answer all calls, greet homeowners, vendors and guests professionally.
• Assist residents and manage work orders and vendor communications.
• Maintain organized files and update HOA/Community information.
• Update Vantaca website and ensure documents and packets are current.
• Support ARC and Landscape committees, prepare agendas/minutes as needed.

Skills

People skills

Team building

Conflict management

MS Office

Word

Outlook

Excel

Written communication

Verbal communication

Decision making

Vendor coordination

Education

High School diploma or equivalent

AA or BA preferred

CAM preferred

Tools

Vantaca

Job description

Access Management Group seeks an Administrative Assistant to handle inbound calls, assist residents, and maintain organized office operations. You will coordinate with homeowners, vendors and board members, ensuring timely responses and accurate records.

The role supports ARC and Landscape committees and keeps the community website and packets up to date. Key duties include processing work orders, updating files, verifying leases, and assisting the Community Manager with budgeting and meeting