Resident Services Office Administrator

Yes! Communities, Inc.; San Antonio (TX); On-site; USD 21,000 - 34,000; Full time

Job summary

YES Communities is seeking an Office Administrator to provide essential administrative support to the Community Manager, ensuring a smooth daily operation and a professional, welcoming presence at the office.

Responsibilities include answering phones, greeting residents and visitors, preparing correspondence, filing, managing office supplies, handling basic billing tasks, and collecting payments from residents while maintaining accurate records in the office management system.

Qualifications

• Excellent oral and written communication skills.
• Self-motivated, able to work with minimal supervision.
• Proficiency in Microsoft Office and industry-specific software products.

Responsibilities

• Assists residents, visitors, and vendors with inquiries/requests in person and via phone.
• Prepares and distributes resident correspondence.
• Administers office operations including maintaining files, office inventory, documentation processing and scheduling.
• Input and schedule resident maintenance requests including work orders and home inspections.
• Collects payments from residents and assists with electronic payment setup.
• Assists with the move-in/move-out processes as directed by the manager.
• Assists with planning and coordinating resident relations events.
• Additional duties as assigned by management and are subject to change.

Skills

Communication skills

Self-motivation

Office software proficiency

Education

High School Diploma or equivalent

Tools

Microsoft Office

Industry-specific software

Job description

YES Communities is seeking an Office Administrator to provide essential administrative support to the Community Manager, ensuring a smooth daily operation and a professional, welcoming presence at the office.

Responsibilities include answering phones, greeting residents and visitors, preparing correspondence, filing, managing office supplies, handling basic billing tasks, and collecting payments from residents while maintaining accurate records in the office management system.