Resident Services & Leasing Specialist

Liberty Military; San Diego (CA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Platinum Medical, Dental & Vision

ESOP

401(k) with company match

Education reimbursement

Generous PTO

Wellness benefits

Career growth

Life and AD&D Insurance

Job summary

Liberty Military Housing in San Diego, CA, is seeking a Customer Service Representative for a multi-family community. You will handle phones, service requests, and move-in activities, while ensuring resident satisfaction.

This role emphasizes communication, responsiveness, and lease administration, with duties spanning lease paperwork, renewals, and coordination with maintenance. Competitive benefits and growth opportunities are offered.

Qualifications

• 6 months+ of residential property management or customer service experience preferred.
• Proficiency with PC skills, internet search, email, and MS Office applications (Word, Excel).
• Familiarity with Yardi, Payscan or similar systems preferred.

Responsibilities

• Assist prospective residents with lease information and move-in processes.
• Prepare lease documents and ensure accurate completion in the system.
• Address resident complaints and coordinate with staff for timely resolutions.

Skills

Customer service

Communication

Multi-tasking

Positive demeanor

Flexible schedule

Valid driver''s license

Tools

Yardi

Payscan

Microsoft Excel

Microsoft Word

Job description

Liberty Military Housing in San Diego, CA, is seeking a Customer Service Representative for a multi-family community. You will handle phones, service requests, and move-in activities, while ensuring resident satisfaction.

This role emphasizes communication, responsiveness, and lease administration, with duties spanning lease paperwork, renewals, and coordination with maintenance. Competitive benefits and growth opportunities are offered.