Resident Services & Leasing Specialist

Property Management Inc.; Colonial Park (PA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Employee stock ownership

401(k) with employer match

Medical/Dental/Vision insurances

Disability options

Generous PTO

Paid Holidays

Referral bonus program

Advancement opportunities

Job summary

Property Management Inc. is hiring a full-time Resident Service Coordinator for Twin Lakes Apartments in Harrisburg, PA. You will be the customer service hub for six communities, handling front desk duties, inquiries, leasing support, and resident relations.

The role requires strong customer service, sales skills, and Microsoft Office proficiency, with a regular 8:30 am–5:00 pm schedule and competitive benefits in an employee-owned company.

Qualifications

• Excellent customer service and sales skills.
• High School Diploma/GED.
• Must have reliable transportation and a valid driver's license.
• Proficiency in Microsoft Office Suite.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Serves as the primary point of contact for visitors, residents, prospects, and vendors at a busy apartment community.
• Answers and routes calls, emails, and walk-ins promptly.
• Supports leasing operations and processes rental applications.
• Maintains accurate resident, prospect, and leasing records.
• Receives and tracks work orders and conducts follow-up communications.
• Assists with move-in/move-out processes and rent collection efforts.
• Performs administrative duties: mail, filing, data entry, and office organization.
• Helps organize and communicate community events.

Skills

Customer service

Sales skills

Microsoft Office

Phone etiquette

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Property Management Inc. is hiring a full-time Resident Service Coordinator for Twin Lakes Apartments in Harrisburg, PA. You will be the customer service hub for six communities, handling front desk duties, inquiries, leasing support, and resident relations.

The role requires strong customer service, sales skills, and Microsoft Office proficiency, with a regular 8:30 am–5:00 pm schedule and competitive benefits in an employee-owned company.