Resident Services Coordinator - Employee-Owned, Growth Path

Rhodes Development Group; Harrisburg (Dauphin County); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Employee stock ownership

401(k) with employer match

Medical/Dental/Vision insurance

Disability insurance

Generous PTO

Paid holidays

Referral program

Advancement opportunities

Job summary

PMI in Harrisburg, PA is seeking a full-time Resident Service Coordinator to manage front desk operations for 6 conventional communities. You will be the first contact for residents and guests, handling inquiries, coordinating leasing tasks, and supporting rent collection and events.

This employee-owned company offers a competitive benefits package including 401(k), health insurances, PTO, holidays, and advancement opportunities. Position is Monday–Friday, 8:30 am–5:00 pm.

Qualifications

• Excellent customer service and sales skills.
• High School Diploma/GED.
• Reliable transportation and valid driver's license.
• Proficiency in Microsoft Office Suite
• Ability to work under pressure and meet deadlines.

Responsibilities

• Serves as the primary point of contact for visitors, residents, prospects and vendors, providing front desk coverage in a high-volume apartment community.
• Answers and routes calls, emails, and walk-in inquiries promptly.
• Supports leasing operations.
• Assists with processing rental applications.
• Maintains accurate resident, prospect, and leasing records.
• Receives, records, and tracks work orders.

Skills

Customer service

Sales skills

Ability to work under pressure

Education

High School Diploma/GED

Tools

Microsoft Office Suite

Job description

PMI in Harrisburg, PA is seeking a full-time Resident Service Coordinator to manage front desk operations for 6 conventional communities. You will be the first contact for residents and guests, handling inquiries, coordinating leasing tasks, and supporting rent collection and events.

This employee-owned company offers a competitive benefits package including 401(k), health insurances, PTO, holidays, and advancement opportunities. Position is Monday–Friday, 8:30 am–5:00 pm.