Front Desk & Admin Support Specialist

The Goodman Group, LLC; Naples (FL); On-site; USD 32,000 - 46,000; Full time

Job summary

The Goodman Group, LLC in Naples, FL is seeking an administrative assistant to greet visitors, residents and callers and provide exemplary customer service while performing office support. You will manage visitor records, answer phones, assist with admissions paperwork, maintain files, and help with marketing, tours and general office tasks.

No supervisory duties are required. Strong MS Office skills and HIPAA awareness are preferred as you support daily operations in a professional environment.

Qualifications

• Must demonstrate strong customer service and communication skills.
• Proficient in MS Word and MS Excel; familiarity with email and scheduling tools.
• Experience in clerical or administrative support is preferred but not required.

Responsibilities

• Greet visitors, residents and vendors professionally and direct to appropriate locations.
• Answer and route calls; operate phone system and paging as needed.
• Maintain master staff and emergency contact lists; update resident rosters.
• Process admissions paperwork and maintain HIPAA privacy compliance.
• Handle daily office tasks: filing, mail, and basic bookkeeping duties.

Skills

Customer service

Microsoft Office

Oral and written communication

Education

High school diploma or GED

Clerical experience (1 year preferred)

Tools

MS Word

MS Excel

Email

Job description

The Goodman Group, LLC in Naples, FL is seeking an administrative assistant to greet visitors, residents and callers and provide exemplary customer service while performing office support. You will manage visitor records, answer phones, assist with admissions paperwork, maintain files, and help with marketing, tours and general office tasks.

No supervisory duties are required. Strong MS Office skills and HIPAA awareness are preferred as you support daily operations in a professional environment.