Resident Care Front Desk Concierge

The Goodman Group, LLC; Oregon; On-site; USD 38,000 - 46,000; Full time

Job summary

The Goodman Group, LLC is seeking a front desk/administrative support professional in Oregon to greet visitors and residents and provide exemplary customer service. You will handle phones, record visitor information, and support multiple business office tasks with confidentiality and HIPAA compliance.

Responsibilities include maintaining rosters and staff files, processing admissions paperwork, and assisting with marketing and tours.

Qualifications

• High school diploma or GED required; healthcare setting preferred.
• One year clerical/secretarial experience preferred or completed secretarial program.
• MS Word/Excel and email skills required; strong computer literacy expected.

Responsibilities

• Greet visitors, residents, and vendors; direct to appropriate location and record information.
• Answer incoming calls, determine purpose, and route to the right person or department.
• Maintain master staff and emergency contact files; update resident roster and HIPAA compliance.

Skills

Microsoft Office Suite

Oral and written communication

Customer service

Discretion and confidentiality

Team leadership

Education

High school diploma or GED

Secretarial training or program

Tools

MS Word

Excel

Email

Job description

The Goodman Group, LLC is seeking a front desk/administrative support professional in Oregon to greet visitors and residents and provide exemplary customer service. You will handle phones, record visitor information, and support multiple business office tasks with confidentiality and HIPAA compliance.

Responsibilities include maintaining rosters and staff files, processing admissions paperwork, and assisting with marketing and tours.