Resident Services Front Desk Concierge - Part-Time

Tyler ISD; Tyler (TX); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

401(k)

Paid time off

Job summary

Senior Solutions Management Group seeks a part-time front desk assistant to greet residents and visitors, answer calls, and relay messages to departments. You will monitor life safety systems, manage the sign-in kiosk, and handle light clerical tasks while supporting multiple departments.

The role requires reliability and a service-oriented attitude, with potential for additional hours. Ideal candidates are customer-focused, fluent in English, and comfortable with basic computer tasks.

Qualifications

• High school education or 3–6 months related experience or training.
• Previous experience working with senior adults preferred.
• Must be able to read, write, speak, and understand the English language.
• Must have experience in a clerical position.
• Recommended to have basic computer skills.

Responsibilities

• Greet residents and provide general assistance to visitors, prospective residents, and families.
• Use proper telephone skills.
• Ensure safety of the residents and property by monitoring life safety systems, building alarms and investigating any unusual activity.
• Maintain visitor sign in/out kiosk and enter maintenance request work orders.
• Receive packages and deliver in the evening.
• Inform supervisor of any resident issues or concerns.
• Complete all required daily shift tasks as per community established by the ED up to and including rolling over the phones at a consistent time daily.
• Attend all required training, in-service, and staff meetings.
• Strive to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices.
• Maintain a positive and professional demeanor toward residents, visitors, families, and co-workers.
• Adhere to all policies and procedures of Senior Solutions Management Group.
• Perform other duties as assigned.

Skills

Greeting residents

Phone skills

Life safety monitoring

Kiosk sign-in

Clerical tasks

Cross-training

Front desk

Customer service

Education

High school education

Tools

Basic computer skills

Job description

Senior Solutions Management Group seeks a part-time front desk assistant to greet residents and visitors, answer calls, and relay messages to departments. You will monitor life safety systems, manage the sign-in kiosk, and handle light clerical tasks while supporting multiple departments.

The role requires reliability and a service-oriented attitude, with potential for additional hours. Ideal candidates are customer-focused, fluent in English, and comfortable with basic computer tasks.