Resident Services Concierge - Hospitality & Safety

Senior Lifestyle Corporation; St. Charles (IL); Presencial; USD 20.000 - 28.000; A tiempo parcial

Descripción de la vacante

Senior Lifestyle Corporation in Illinois seeks a part-time team member to greet residents, assist visitors and vendors, answer phones, and support front-desk operations on weekends (every other weekend, 8am–8pm).

You should have basic computer skills (Outlook, Excel, Word), clear English communication, and a compassionate, team‑oriented approach to help residents and coworkers and maintain a safe, welcoming environment.

Formación

• Minimum experience not strictly required but 3 months preferred.
• Clear English communication required.
• Proficient with Outlook, Excel and Word.
• Friendly, compassionate, and team-oriented.
• Ability to multitask and handle inquiries.

Responsabilidades

• Greet residents and assist visitors, prospective residents, and families.
• Answer telephone calls.
• Monitor safety via cameras, alarms, and life-safety systems.
• Process reports for work orders, incidents and concerns.
• Receive and deliver packages, plants, and prescription drugs as requested.
• Maintain sign-in/out log for keys and gate passes.
• Assist other departments with administrative tasks.
• Ensure concerns are answered promptly and professionally.
• Maintain a positive, professional demeanor with residents and staff.

Conocimientos

Communication

English fluency

Customer service

Teamwork

Empathy

Multi-tasking

Decision making

Herramientas

Outlook

Excel

Word

Descripción del empleo

Senior Lifestyle Corporation in Illinois seeks a part-time team member to greet residents, assist visitors and vendors, answer phones, and support front-desk operations on weekends (every other weekend, 8am–8pm).

You should have basic computer skills (Outlook, Excel, Word), clear English communication, and a compassionate, team‑oriented approach to help residents and coworkers and maintain a safe, welcoming environment.