Front Desk Ambassador (Evenings & Weekends) — Senior Living

Dial Senior Living; Monument (CO); Vor Ort; USD 1.929.000 - 2.893.000; Teilzeit

Benefits dieser Stelle

Birthday & anniversary PTO

Tuition Assistance

Double pay on holidays

PTO accrual on DAY 1

Referral Bonus

Free meal during shift (Up to $260)

Loyalty Incentive

Employee Recognition Program

Discounts through Verizon and AT&T

Pay Advance Program

Medical and Prescription DrugInsurance

Dental and Vision

Basic Term Life/AD&D

401k

Zusammenfassung

Dial Senior Living is seeking a part-time front desk associate to provide exceptional customer service and maintain a welcoming environment in the community. You will support daily operations at the front desk, assist with resident requests, and facilitate clear communication across departments.

The role requires experience in customer service or hospitality, ability to multitask in a fast-paced setting, and a professional appearance.

Qualifikationen

• Experience in customer service, hospitality, or senior living
• Must be at least 18 years of age

Aufgaben

• Welcome all guests warmly, determine nature of business, assist with sign-in procedure, and announce guest to appropriate personnel or resident.
• Assist residents and/or families with requests for transportation, reservations, and general information.
• Answer and direct phone calls, take messages, and respond to inquiries.
• Responds to emergency situations and is the point of contact in all emergency situations.
• Monitor lobby and common areas to ensure safety and promote a positive environment.
• Maintain reservations and schedule for guest suites, clubhouse, and private dining.
• Receive mail and packages and ensures they are distributed accurately and timely.
• Updates and maintains resident/family emergency list and contact information as changes occur.
• Receives requests for maintenance and housekeeping services.
• Perform any necessary administrative tasks such as filing, organizing, typing, data entry, envelope stuffing, addressing, or stamping.
• Help promote community events and activities to residents and guests.
• Notify supervisor when items need to be ordered, received, and maintain office supply list.
• Maintain confidentiality of resident and community information.
• Report on-the-job injuries to the supervisor before the end of the work shift on the day the injury occurs.
• Other duties as assigned.

Kenntnisse

Basic computer skills

Phone systems

Strong communication skills

Interpersonal skills

Multitasking

Teamwork

Jobbeschreibung

Dial Senior Living is seeking a part-time front desk associate to provide exceptional customer service and maintain a welcoming environment in the community. You will support daily operations at the front desk, assist with resident requests, and facilitate clear communication across departments.

The role requires experience in customer service or hospitality, ability to multitask in a fast-paced setting, and a professional appearance.