Resident Services Concierge | Front Desk & Safety

Senior Solutions, Inc; Warrenton (MO); Híbrido; USD 17 000 - 22 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

401(k)

401(k) matching

Dental insurance

Flexible spending account

Health insurance

Life insurance

Paid time off

Vision insurance

Resumo da oferta

Senior Solutions, Inc. is seeking a reception/visitor services assistant to greet residents, assist visitors and families, and answer phones. The role includes monitoring safety systems and coordinating with departments, while maintaining logs and daily tasks.

Must be able to work every other weekend, read and write English, and have a clerical background with basic computer skills. This on-site position offers benefits and requires a composed, customer-focused approach.

Qualificações

• Must have high school education or one to three months related experience or training.
• Must be able to read, write, speak, and understand the English language.
• Must have experience in a clerical position.
• Recommended to have basic computer skills.

Responsabilidades

• Greet residents and provide general assistance to visitors, prospective residents, and families.
• Use proper telephone skills.
• Ensure safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity.
• Ensure that incident reports, concern reports, and other appropriate communication have been completed.
• Maintain visitor sign in/out book, reservation book for guest rooms, and complete maintenance request work orders.
• Complete daily check-in procedure.
• Maintain emergency contact information.
• Receive packages, plants, prescription drugs, etc. and deliver/hold as requested.
• Maintain the sign in/out log for the issuance of community keys, and gate passes.
• Inform supervisor of any resident issues or concerns.
• Maintain coffee and cookie service in the lobby/making cookies daily.
• Make sure the lobby has fresh flowers and is appropriately appointed.
• Assist other departments with administrative functions.
• Complete all required daily shift tasks as per community established by the ED up to and including rolling over the phones at a consistent time daily.
• Attend all required training, in-service, and staff meetings.
• Strive to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices.
• Maintain a positive and professional demeanor toward residents, visitors, families, and co-workers.
• Adhere to all policies and procedures of Senior Solutions Management Group.
• Perform other duties as assigned.

Conhecimentos

Telephone skills

Formação académica

High school education or 1-3 months related experience

English language proficiency

Clerical experience

Basic computer skills (recommended)

Ferramentas

Basic computer skills

Descrição da oferta de emprego

Senior Solutions, Inc. is seeking a reception/visitor services assistant to greet residents, assist visitors and families, and answer phones. The role includes monitoring safety systems and coordinating with departments, while maintaining logs and daily tasks.

Must be able to work every other weekend, read and write English, and have a clerical background with basic computer skills. This on-site position offers benefits and requires a composed, customer-focused approach.