Resident Services Concierge & Front Desk Pro

Senior Lifestyle Corporation; Lincolnwood (IL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

DailyPay access

Comprehensive benefits

Job summary

Senior Lifestyle Corporation seeks individuals to brighten and enrich the lives of residents with HEART: Hospitality, Excellence, Appreciation, Respect & Teamwork. Responsibilities include greeting residents, answering calls, monitoring safety systems, processing reports, and assisting with administrative tasks. Strong English communication and basic Office skills are required.

Three months of related experience preferred. Benefits include a comprehensive plan and options like DailyPay access.

Qualifications

• Three (3) months of related experience is preferred.
• Clear and effective English communication is required.
• Highly proficient computer skills with Outlook, Excel and Word.

Responsibilities

• Greet residents and provide general assistance to visitors, prospective residents, and families.
• Answer telephone calls.
• Monitor safety systems and investigate unusual activity.
• Process reports for work orders, incidents, and concerns.
• Receive and deliver packages, plants, prescription drugs, etc.
• Maintain sign in/out logs for keys and gate passes.
• Assist other departments with administrative tasks.
• Ensure timely responses to resident/family/employee concerns and maintain high customer service.

Skills

Customer service

English communication

Team player

Tools

Outlook

Excel

Word

Job description

Senior Lifestyle Corporation seeks individuals to brighten and enrich the lives of residents with HEART: Hospitality, Excellence, Appreciation, Respect & Teamwork. Responsibilities include greeting residents, answering calls, monitoring safety systems, processing reports, and assisting with administrative tasks. Strong English communication and basic Office skills are required.

Three months of related experience preferred. Benefits include a comprehensive plan and options like DailyPay access.