Resident Concierge & Front Desk Specialist

Senior Lifestyle Corporation; Iowa (LA); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Health benefits

DailyPay

Paid time off

Retirement benefits

Disability benefits

Job summary

Senior Lifestyle is seeking a personable front-desk/administrative team member to greet residents and assist visitors and families. You will handle phone calls, monitor safety systems, process various reports and manage packages and access control.

The role requires English communication, strong MS Office skills, empathy, and the ability to work in a team while handling multiple tasks. DailyPay and comprehensive benefits are among the offered perks.

Qualifications

• Ability to communicate clearly in English.
• Proficiency with Outlook, Excel and Word.
• Compassionate, professional and helpful.
• Able to work as part of a team and handle multiple tasks.
• Ability to make independent decisions when warranted.
• Maintain a positive and friendly demeanor with residents and co-workers.
• Strong commitment to excellence.

Responsibilities

• Greet residents and assist visitors and families.
• Answer telephone calls.
• Monitor safety systems and investigate unusual activity.
• Process reports for work orders, incidents and concerns.
• Receive and deliver packages, plants, prescriptions, etc.
• Maintain sign-in/out logs for keys and gate passes.
• Assist other departments with administrative tasks.
• Ensure timely response to concerns and maintain customer satisfaction.
• Maintain a professional demeanor toward residents and coworkers.
• Other duties as assigned.

Skills

Clear communication

MS Office proficiency

Empathy

Team player

Decision making

Tools

Outlook

Excel

Word

Job description

Senior Lifestyle is seeking a personable front-desk/administrative team member to greet residents and assist visitors and families. You will handle phone calls, monitor safety systems, process various reports and manage packages and access control.

The role requires English communication, strong MS Office skills, empathy, and the ability to work in a team while handling multiple tasks. DailyPay and comprehensive benefits are among the offered perks.