Resident Services Coordinator: Front Desk & HOA Admin

Capital Consultants Management Corporation; Las Vegas (NV); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Wellness program

401k with company match

Paid time off

Job summary

Capital Consultants Management Corporation in Las Vegas, NV seeks a Resident Services Administrator to handle clerical duties, front desk, and member payments. You will maintain files, update email lists, and assist with events and reporting.

The ideal candidate communicates well, is organized, and can multi-task while supporting HOA operations. Some after-hours attendance and reliable transportation are expected.

Qualifications

• Must communicate effectively in speaking and writing.
• Excellent telephone manner with strong customer service.
• Excellent organizational skills and efficient work ethic.
• Must be a multi-tasker and self-starter.
• Computer literate with Microsoft programs and other PC-based software.
• Exercise independent judgment in carrying out instructions.
• Experience in homeowner association operations.
• Attend meetings and community events outside normal business hours.
• Be flexible and have reliable transportation.

Responsibilities

• Answer incoming calls and greet all persons arriving at the office.
• Provide information and direct requests or deliver messages appropriately.
• Accept Association payments and post checks; assist members with payment options.
• Operate and maintain office equipment (printers, fax, copier, scanner, telephone, online services).
• Prepare outgoing mail or packages and manage postage.
• Open, date stamp, log in, and disseminate incoming mail/deliveries.
• Update electronic lot files and other community documents.
• Maintain resident email list and add to Constant Contact monthly.
• Maintain association forms including welcome information.
• Track inventory and order office supplies.
• Process and store Homeowner Files and Accounting files for retention.
• Participate in community events and meetings.
• Prepare and distribute periodic reports; track expenses and receipts.
• Perform community lot audit.

Skills

Communication skills

Telephone etiquette

Organizational skills

Multi-tasking

MS Office

Independent judgment

HOA operations

Reliability/transportation

Meeting attendance outside hours

Tools

Microsoft Office Suite

PC-based software

Job description

Capital Consultants Management Corporation in Las Vegas, NV seeks a Resident Services Administrator to handle clerical duties, front desk, and member payments. You will maintain files, update email lists, and assist with events and reporting.

The ideal candidate communicates well, is organized, and can multi-task while supporting HOA operations. Some after-hours attendance and reliable transportation are expected.