Resident Experience & Amenities Coordinator

Capital Consultants Management Corporation; Mesquite (TX); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401k contributions

Paid time off

Parental leave

Training & education support

Employee Assistance Program

Job summary

Capital Consultants Management Corporation in Mesquite, TX, is seeking a Resident Services Coordinator to support the site management team. The role involves greeting visitors, answering phones, and providing information about community amenities and events.

The position requires customer service experience, knowledge of HOA operations, and strong organizational skills. Proficiency in MS Office and a valid Texas driver’s license are essential; occasional after-hours events may be required.

Qualifications

• Availability to work a Wednesday-Sunday 8:30-5:30
• Customer service experience
• Knowledge of HOA operations preferred
• Excellent telephone manner with a professional demeanor
• Ability to communicate effectively with residents and visitors
• Proficiency in Microsoft Office
• Valid driver’s license in the state of employment
• Flexibility for occasional after-hours events
• Must pass pre-employment drug screen and background check

Responsibilities

• Greet and assist guests, answer phones and direct calls
• Provide information about amenities, programs, events, policies and community resources
• Assist residents with amenity access credentials and troubleshoot issues
• Operate and maintain office equipment; draft and proofread association documents
• Coordinate amenity reservations and rentals with required documentation
• Assist Lifestyle Director and management with calendars, reservations, spreadsheets and correspondence
• Receive, prepare and deliver mail and packages; perform other admin duties as needed

Skills

Customer service

Phone etiquette

Organization

Attention to detail

Microsoft Office

Tools

Microsoft Outlook

Word

Excel

Job description

Capital Consultants Management Corporation in Mesquite, TX, is seeking a Resident Services Coordinator to support the site management team. The role involves greeting visitors, answering phones, and providing information about community amenities and events.

The position requires customer service experience, knowledge of HOA operations, and strong organizational skills. Proficiency in MS Office and a valid Texas driver’s license are essential; occasional after-hours events may be required.