Resident Experience & Events Coordinator

CCMC; Henderson (NV); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical benefits

Wellness program

401k matching

Paid time off

Parental leave

Education assistance

Employee assistance program

Disability and life insurance

Pet insurance

Job summary

CCMC is seeking a Resident Services Coordinator to join our community-management team in Henderson, NV. You will provide front-desk support, member assistance, and clerical services to the site management team, ensuring friendly and informative interactions with callers, visitors and residents.

The role involves coordinating events, maintaining documents and calendars, updating the website, and handling mail and deliveries.

Qualifications

• Customer service experience, knowledge of homeowner association operations preferred.
• Excellent telephone manner, with a commitment to the highest customer service possible.
• Ability to communicate effectively.
• A dynamic, professional individual with a strong sense of organization and attention to detail.
• Computer skills with an intermediate knowledge of Microsoft Office programs including Outlook, Word and Excel.
• Must have a valid driver’s license in the state of employment.
• Flexibility to work after-hours and weekends at community events as needed.
• Must pass a pre-employment drug screen and background check.

Responsibilities

• Greeting and assisting guests, answering phones, and directing calls.
• Noting accurate messages and directing them appropriately.
• Operating and maintaining office equipment.
• Drafting and proofreading a variety of association documents including maintenance work orders.
• Assisting owners with coordinating resident-hosted events.
• Updating the association’s website and calendar.
• Receiving, preparing and delivering mail, packages and dry cleaning.
• Performing other administrative duties as needed.

Skills

Customer service

Telephone etiquette

Communication skills

Organization & detail-oriented

Microsoft Office

Driver's license

Flexible schedule

Background check & drug screen

Tools

Outlook

Word

Excel

Job description

CCMC is seeking a Resident Services Coordinator to join our community-management team in Henderson, NV. You will provide front-desk support, member assistance, and clerical services to the site management team, ensuring friendly and informative interactions with callers, visitors and residents.

The role involves coordinating events, maintaining documents and calendars, updating the website, and handling mail and deliveries.