Resident Services & Administrative Specialist

ACCESS | MANAGEMENT ∙ REALTY ∙ MAINTENANCE ∙ LIFESTYLE; Tampa (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

ACCESS MANAGEMENT oversees community management and property services in a full-time Administrative Assistant role. The position focuses on professional phone handling, resident support, and organized record-keeping to ensure smooth daily operations.

You will assist with inquiries, coordinate communications with vendors, and help prepare board materials while maintaining high service standards for residents and homeowners. This role requires reliability and discretion.

Qualifications

• Strong written and verbal communication skills.
• Proven ability to manage multiple tasks with minimum supervision.
• Experience supporting property management or HOA operations is a plus.

Responsibilities

• Answer all calls and greet homeowners, vendors and guests professionally.
• Assist residents and maintain organized files and records.
• Coordinate work orders and monitor landscaping/maintenance requests.
• Update HOA website and disseminate information to residents as needed.
• Prepare and distribute newsletters and board agendas/minutes.
• Support Community Manager with budget and meeting logistics.

Skills

Excellent communication

Time management

Conflict resolution

Team building

Customer service

Vendor coordination

Education

High School diploma or equivalent

AA/BA preferred

Tools

Microsoft Office

Job description

ACCESS MANAGEMENT oversees community management and property services in a full-time Administrative Assistant role. The position focuses on professional phone handling, resident support, and organized record-keeping to ensure smooth daily operations.

You will assist with inquiries, coordinate communications with vendors, and help prepare board materials while maintaining high service standards for residents and homeowners. This role requires reliability and discretion.