Community Management & Admin Assistant

ACCESS | MANAGEMENT ∙ REALTY ∙ MAINTENANCE ∙ LIFESTYLE; Lake Wales (FL); On-site; USD 38,000 - 52,000; Full time

Job summary

ACCESS | MANAGEMENT ∙ REALTY ∙ MAINTENANCE ∙ LIFESTYLE is seeking a Community Relations Assistant to support the community manager in coordinating with the Board of Directors, Developer, homeowners, and committees, ensuring smooth day-to-day operations of the association, amenities, and common areas.

The role involves answering inquiries, drafting correspondence, maintaining files, managing gate access, assisting with budget and reports, and supporting vendor payment processes.

Qualifications

• High School diploma or equivalent; higher degree preferred.
• Bilingual preferred.
• Excellent written and verbal communication skills.
• Ability to work with various stakeholders including homeowners, board members, vendors.
• Proficient in Microsoft Office and basic accounting familiarity.

Responsibilities

• Receive calls/mail and respond as directed.
• Draft and send professional correspondence to homeowners and vendors.
• Fill in for receptionist as needed.
• Maintain hard files and upload to websites/software.
• Manage gate access and transponder records.
• Inspect common areas for maintenance.
• Process and code vendor invoices for payment.
• Prepare weekly and monthly management reports and bulletins.
• Attend board, annual, committee, and staff meetings.
• Assist in drafting annual budget and reading monthly financial statements.
• Set up new homeowners and send welcome packets within 24 hours.
• Process ARC Applications and coordinate with ARC/ACC committee.
• Commit to flexible hours including evenings/weekends as needed.

Skills

Microsoft Word

Microsoft Excel

Outlook

Communication skills

Time management

Conflict management

Customer service

Bilingual preferred

Education

High School diploma or equivalent

AA/BA in hotel/hospitality or property management preferred

Tools

Vantaca

Job description

ACCESS | MANAGEMENT ∙ REALTY ∙ MAINTENANCE ∙ LIFESTYLE is seeking a Community Relations Assistant to support the community manager in coordinating with the Board of Directors, Developer, homeowners, and committees, ensuring smooth day-to-day operations of the association, amenities, and common areas.

The role involves answering inquiries, drafting correspondence, maintaining files, managing gate access, assisting with budget and reports, and supporting vendor payment processes.