Resident Relocation Program Lead

Housing Opportunities, Inc.; Newark (NJ); On-site; USD 45,000 - 65,000; Full time

Job summary

Housing Opportunities, Inc. seeks a Resident Relocation Coordinator to manage daily relocation tasks across multiple sites, work closely with residents, and coordinate with cleaners, movers, and pest control vendors.

You will maintain records, prepare notices, and report progress to the project team. The role requires strong customer service and communication skills, ability to multitask, and experience in relocation or social services.

Qualifications

• Provide verbal interpretation and translations as needed for residents.
• Must have excellent customer service, interpersonal, verbal, and written communication skills.
• Able to multitask and prioritize responsibilities under strict time constraints.

Responsibilities

• Oversee daily relocation tasks at multiple sites and coordinate with residents and vendors.
• Survey residents to understand relocation needs and preferences.
• Inspect units to ensure they meet decent, safe, and sanitary requirements before offering them as relocation units.
• Create and distribute notices; track and report relocation progress to clients and management.
• Liaise with property management, clients, and residents; maintain relocation files and data-tracking systems.
• Assist with packing, utility coordination, and change of address forms as needed.
• Schedule, coordinate and supervise moves and coordinate with construction and moving contractors.

Skills

Customer service

Interpersonal skills

Multitasking

Verbal and written communication

Languages

Education

Bachelor's Degree

Tools

Microsoft Office

Google Suite

Database applications

Job description

Housing Opportunities, Inc. seeks a Resident Relocation Coordinator to manage daily relocation tasks across multiple sites, work closely with residents, and coordinate with cleaners, movers, and pest control vendors.

You will maintain records, prepare notices, and report progress to the project team. The role requires strong customer service and communication skills, ability to multitask, and experience in relocation or social services.