Resident Experience & Leasing Specialist

The Scion Group

Starkville (CO)

On-site

USD 19,000 - 29,000

Full time

13 days ago

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Job summary

The Scion Group is seeking an Experience Team Member to blend marketing, relationship building, administration and customer service at our community properties. This role thrives in a fast-paced collegiate environment requiring exceptional interpersonal and problem-solving skills.

Ideal candidates are customer-centric and flexible, with strong communication and reliability. The ETM supports tours, feedback loops, social media engagement and execution of targeted marketing initiatives across

Qualifications

Customer-centric mindset and adaptability to a changing environment.
Strong communication and interpersonal skills with diverse populations.
Reliable and self-disciplined with the ability to handle on-call rotation.
Availability to work during summer, holidays, and Turn periods.

Responsibilities

Prioritize interactions and communication with customers. Provide community and amenity tours.
Provide feedback on sales barriers and customer objections to management team.
Execute sales and engagement initiatives as outlined by management.
Provide recommendations on local marketing opportunities and messaging.
Assist with social media and communication on various platforms to engage customers.
Assist with planning, promoting and executing customer experience initiatives, engagement initiatives, and additional marketing opportunities.
Always represent the community positively and professionally, both in and out of the office.