Resident Experience Leasing Specialist

Elmington Property Management; Saint Peters (MO); On-site; USD 32,000 - 46,000; Full time

Job summary

Bedrock’s Leasing Consultants are essential to the property’s overall success, supporting day-to-day operations while ensuring residents’ satisfaction. The next Leasing Consultant will help meet leasing and financial goals at Reserve at Spencer and deliver excellent customer service to prospects, residents, vendors, and owners.

A year of multi‑family property management or leasing experience is preferred. You will greet residents, conduct tours, respond to issues, and collaborate with the

Qualifications

• 1 year of multi-family property management experience preferred.
• Previous Leasing experience preferred.
• Customer Experience Specialists or related fields encouraged to apply.
• Previous experience working with a team to meet success.

Responsibilities

• Provides exemplary customer service to residents and creates a warm, welcoming environment.
• Abides by federal fair housing standards and all applicable laws.
• Develops professional skills and pursues continual growth and learning.
• Represents the company professionally to residents, vendors, and owners alike.
• Operates computers and on-site devices.
• Greet residents, conduct tours, and serve as a point of contact.
• Resolves issues promptly with a focus on customer service.
• Participates in resident events to drive retention and property performance.
• Performs all other duties as assigned.

Skills

Social media management

Prospect communication

Traffic optimization

Customer service

Active listening

High energy

Team collaboration

Job description

Bedrock’s Leasing Consultants are essential to the property’s overall success, supporting day-to-day operations while ensuring residents’ satisfaction. The next Leasing Consultant will help meet leasing and financial goals at Reserve at Spencer and deliver excellent customer service to prospects, residents, vendors, and owners.

A year of multi‑family property management or leasing experience is preferred. You will greet residents, conduct tours, respond to issues, and collaborate with the