Leasing Consultant: Elevate Residents' Experience

Elmington; Saint Peters (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Bedrock Property Management is seeking a Leasing Consultant to support day-to-day operations and resident satisfaction at our community. You will drive leasing goals, deliver exceptional customer service, and help maintain a welcoming on-site experience for residents and prospects.

From property marketing to tours and effective communication with residents and vendors, you’ll contribute to resident retention and overall property performance.

Qualifications

• Manage the community's reputation via social media, direct communication, and marketing.
• Be the primary communicator to prospects, residents, vendors, and your market.
• Learn and search for ways to improve traffic, leasing, and total income.
• Work with passion and take pride in what you do.
• Be an effective listener who offers helpful solutions.
• Possess great energy, enjoy challenges, and constantly set and reach new goals.
• Work alongside the Community Director in achievement of property goals.

Responsibilities

• Provides exemplary customer service to all residents proactively solving issues, and creating a warm and welcoming environment for all.
• Abides by federal fair housing standards and all other applicable laws.
• Develops their professional skills, seeking continual growth and learning from mistakes.
• Embodies company policies and procedures in all interactions.
• Presents a professional image and effectively represents the company to residents, vendors, and owners alike.
• Operates computers and other technological devices on site.
• Represents the community on the phone and in written communication.
• Greets residents, cleans and maintains a neat office, and serves as a point of contact.
• Completes prospective resident tours, showcasing the property with pride.
• Resolves issues in a timely manner with a focus on customer service.
• Responds to issues outside of normal work schedule when required to ensure the safety and satisfaction of residents.
• Drives property performance by participating in resident events, marketing the property, and focusing on resident retention.
• Performs all other duties, as assigned.

Skills

Social media

Prospect communication

Customer service

Teamwork

Communication

Energy

Goal setting

Tools

Computers

Job description

Bedrock Property Management is seeking a Leasing Consultant to support day-to-day operations and resident satisfaction at our community. You will drive leasing goals, deliver exceptional customer service, and help maintain a welcoming on-site experience for residents and prospects.

From property marketing to tours and effective communication with residents and vendors, you’ll contribute to resident retention and overall property performance.