Leasing Specialist: Elevate Resident Experience

Elmington; Tupelo (MS); On-site; USD 28,000 - 38,000; Full time

Job summary

Bedrock Property Management is seeking a Leasing Consultant to support daily operations, meet leasing and financial goals, and deliver exceptional resident service. You will interact with residents, prospects, vendors, and the community team to ensure smooth operations and a welcoming experience.

You will collaborate with the Community Director to achieve property goals, handle tours, respond to issues, and promote retention through resident events and targeted marketing efforts.

Qualifications

• 1 year of multi-family property management experience preferred.
• Previous Leasing experience preferred.
• Customer Experience Specialists or related fields encouraged to apply.
• Previous experience working with a team to meet success.

Responsibilities

• Provides exemplary customer service to all residents proactively solving issues, and creating a warm and welcoming environment for all.
• Abides by federal fair housing standards and all other applicable laws.
• Develops their professional skills, seeking continual growth and learning from mistakes.
• Embodies company policies and procedures in all interactions.
• Presents a professional image and effectively represents the company to residents, vendors, and owners alike.
• Operates computers and other technological devices on site.
• Represents the community on the phone and in written communication.
• Greets residents, cleans and maintains a neat office, and serves as a point of contact.
• Completes prospective resident tours, showcasing the property with pride.
• Resolves issues in a timely manner with a focus on customer service.

Skills

Customer service

Prospect communication

Marketing & social media

Team collaboration

Resident relations

Problem solving

Event participation

Job description

Bedrock Property Management is seeking a Leasing Consultant to support daily operations, meet leasing and financial goals, and deliver exceptional resident service. You will interact with residents, prospects, vendors, and the community team to ensure smooth operations and a welcoming experience.

You will collaborate with the Community Director to achieve property goals, handle tours, respond to issues, and promote retention through resident events and targeted marketing efforts.